Product authentic? 产品是正品吗？
Yes, all our products are 100% authentic and originally imported from korea.
是的，我们的产品都是100%丛韩国直邮
Ready Stock or Preoder? 现货还是预购？
All the products are ready stock, unless the products stated otherwise
(‘out of stock’ or ‘backorder’)
产品都是现货，除非有另著名（缺货/预购）
How long does pre-orders items can be delivered? 预购产品多久会邮寄？
Pre-orders products will take about 1-2 weeks to be arrived. Once the products arrived, we will ship in 1-2 days.
预购产品预计1-2星期会到货。到货后我们会在1-2天内寄出
If orders consists ready stock and pre-order items? 如果我的订单包括现货和预购产品？
The order will ship when the pre-order items arrived. A separate delivery fees will be incurred if you want to received your ready stock items. Kindly contact us via Instagram chat to do proceed it.
订单将会在预购产品到齐后寄出。如果要先把现货的寄出会额外征收邮费
如果需要可以私信联系我们
Shipping and Delivery 邮寄费用
| Country | Standard Delivery | Free SHIPPING |
|---|---|---|
| Malaysia (West) | RM8 | For orders RM200 and above |
| Malaysia (East) | RM15 | For orders RM300 and above |
Free Shipping are not include to clothing and shoes.
For Singapore orders, kindly contact us via Instagram chats, the delivery fees will charge according to the parcel weight.
免邮不包括任何潮牌衣服鞋子等。
新加坡的订单可以私信联系我们，邮费将会根据重量计算
Self pick up service 自取
We provide self pick up service at muar tangkak (Johor).
If need service, may click ‘self pick up’ during checkout process. Once complete your order, kindly contact us via Instagram chat to confirm pick up time.
我们提供自取服务在马坡东甲县（柔佛）
在结账时选择‘自取’即可。完成订单哦，请联系我们确认时间
What couriers services using? 使用什么邮寄公司？
WM and EM: BEST EXPRESS
SG : PARCEL HUB
When will I receive my parcel? 多久会收到包裹？
West malaysia : usually 1-3 days
East Malaysia : usually 4-10 days
Singapore : usually 4-12 days
西马：1-3天
东马；4-10天
新加坡；4-12天
Return or exchange policy 服务条款
Unless the out of stock happens or receive incorrect item, we don’t except refund or return for every order.
除了缺货/商品错误，我们不接受任何退款/退货
Payment method 汇款方式
We accept Internet banking, manual ATM transfer & TNG E-Wallet Payment.
